Privacy Policy

1. Information We Collect

Personal Information

Name, email address, phone number, postal address, company details, and billing information when you register, contact us, or use our services.

Usage Data

IP address, browser type, device identifiers, pages visited, time spent, and app usage statistics.

Location Data

If enabled, we may collect and use location information (including GPS coordinates from field check-ins and visits) to provide service features and validate store visits.

Cookies & Tracking

We use cookies and similar technologies to improve functionality, maintain sessions, and enhance user experience.

2. How We Use Your Information

• To provide, maintain, and improve our field merchandising and retail execution services.
• To communicate with you regarding support, system updates, and marketing communications (only if you have opted in).
• To process transactions, manage user accounts, and enforce role-based access controls.
• To personalize user experience, optimize platform performance, and generate operational analytics.
• To comply with legal obligations and enforce our Terms of Service.

3. Sharing of Information

We may share your information with the following categories of recipients:

• Service Providers: Third parties assisting with hosting, analytics, customer support, payment processing, and push notification delivery.
• Business Transfers: In the event of a merger, acquisition, reorganization, or asset sale.
• Legal Compliance: When required by law, regulation, valid court order, or government request.
• With Consent: Any other sharing will only occur with your explicit consent.

4. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit (HTTPS/TLS), access control via role-based permissions, and regular security audits.

5. International Transfers

Your information may be transferred to and stored on servers located outside your country of residence. By using our services, you consent to such transfers, subject to applicable data protection laws and safeguards.

6. Your Rights

• Access & Correction: You may request access to or correction of your personal data at any time.
• Deletion: You may request deletion of your data, subject to legal, contractual, and audit-retention obligations.
• Opt-Out: You may opt out of marketing communications at any time via the unsubscribe link or by contacting us.
• Cookies: You can manage cookie preferences via your browser settings.
• Data Portability: Where applicable, you may request a copy of your data in a structured, machine-readable format.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to remove such information.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised "Last Updated" date. Significant changes may be communicated via email or in-app notification.

We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Us

For questions, concerns, data access requests, or complaints regarding this Privacy Policy, please reach out to our Data Protection team: